Send the brief after checkout.
Use this after buying a diagnostic, quick fix, or build deposit. Include the Shopify order number if you have it, then describe the workflow, tools, and access constraints so the work can start without a long back-and-forth.
Paid intake
Tell me what needs fixing.
Helpful detail
The best briefs are specific about the failure.
- What triggers the workflow and where the source of truth should live.
- Where manual lookup, copy/paste, duplicate work, or broken reporting happens.
- How often the issue happens and whether there is a deadline or launch pressure.
- What access is available: screenshots, exports, sandbox, read-only, or collaborator access.